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FREQUENTLY ASKED QUESTIONS
What does GBP mean in my share valuation report?
All securities have an associated currency in which they are quoted. GBP stands for British Pounds.
Could you explain the share valuation entry I receive in my portfolio valuation?
The share valuation entry comprises the following:
Holding: No. of shares held in the company
Probate Price: Calculated from bid and offer prices. Bid price + 25% (offer - bid).
  e.g. Stock A has a bid price of 10 and an offer price of 11, this would result in a probate price of 10.25.
  The probate price is quoted in the currency of the security.
  E.g. If a probate price is given as 1.45 and the currency is GBP this is £1.45.
Exchange Rate: If the security is quoted in pounds this will always be 1 otherwise this represents the exchange rate between British Pounds and the currency quoted.
Currency: The currency the security is quoted in.
Value: The Probate Price / Exchange Rate * Holding
   
I get a message "No data for selected Valuation Date", what does this mean?
This can mean one of two things. Firstly, it may mean that you have selected a non-business day, in this case ensure the valuation date entered is not a weekend or a bank holiday. Secondly, if it is a valid business day, the security you are looking for has not been quoted, this may be due to a number of factors such as share suspension, change of name etc.
I requested a valuation but have not received my report, what do I do?
In normal circumstances the results are calculated immediately and the valuation report dispatched at the same time if you are a subscription user or you are paying by Credit/Debit Card. Occasionally however problems may arise, this could be for a number of reasons, it could be that the email address that you provided is wrong, there could be a problem with the email server that you or your company uses. If you have not received your valuation report or you have mislaid it then let us know and we will re-send it.
What does ISIN No. mean?
ISIN stands for International Security Identification Number. Each country has a national numbering agency which assigns ISIN numbers for securities in that country.
 
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